At INCRAFTS, we strive to deliver your orders safely and promptly.

• Estimated Delivery Time: Most orders are delivered within 5–7 business days. However, in certain cases—especially in remote areas or due to courier delays—delivery may take up to 5–14 business days.

• Courier Partners: We partner with reputable courier services. While we do our best to ensure timely delivery, some delays may occur due to circumstances beyond our control (e.g., weather conditions, regional disruptions, logistics backlogs, etc.).

• Tracking & Updates: Every order is tracked carefully. In case of any delay, we take immediate action to coordinate with the courier partner and prioritize your shipment.

• Shipping Charges: We offer free shipping on all prepaid orders. Any applicable charges for special delivery options will be displayed at checkout.